"Shifting our focus to large enterprises should not affect how we treat smaller businesses and our partner agencies"
ANDREW GANINE
Founder & CEO
GET EVERY advanced FEATURE, forever
10 live chat seats
Unlimited conversations
Visual chatbot builder | Unlimited skills
Natural language understanding and training
120+ languages
Website chat widget
Facebook Messenger, Telegram, SMS and emails
Activechat features overview
How things work in Activechat
BUILD CONVERSATION AUTOMATIONS EASILY
Activechat is one of the most advanced conversation automation tools on the market. Our visual builder based on the proprietary framework of intents and skills makes customer service chat automation as easy as connecting dots in a game. Try it today!
SWITCH TO LIVE CHAT WHEN NECESSARY
Route conversations to the most appropriate support agent by topic, department, or even previous customer activity, and start pro-active chats when customers perform specific actions.
An overview of the support agent workflow
customers love our features
Build automations visually
With our ultra-flexible visual chatbot builder you can turn any conversation into automation in less than 10 minutes and update it on the fly when needed.
Multilingual & translatable
Automatically detect customers' intents in 120+ languages and build multilingual customer service solutions.
E-commerce friendly
Build conversational e-commerce solutions with our built-in shopping cart and native WooCommerce integration.
Multiple messengers
Connect a traditional website chat widget or use our Facebook Messenger, Telegram, Twilio SMS, and e-mail integrations for cross-channel communication.
Live chat routing
Create multiple support queues and route conversations between them with our automated intent detection feature.
Easy to use interface
Have an overview of all conversations, see what your customers are talking about, and automate up to 70% of routine support tasks.
Make a beautiful CONVERSATION
It has never been easier to create conversations that support and sell